It all began with some users taking to online media and message boards about receiving their new iPad Pros slightly bent out of the box. Last month, a YouTuber with the username JerryRigEverything demonstrated how easily he could snap Apple’s new iPad Pro with his hands.
For many weeks there was no official statement from the iPad maker about the bending issue of its new device. Then last week, TheVerge reported of Apple confirming about some iPad Pros shipped slightly bent, but that not being a design flaw.
This week, however, a user at MacRumors named Craig received an email response from Apple’s VP of hardware engineering, Dan Riccio, denying any rumor about iPad Pros being prone to bending.
Relative to the issue you referenced regarding the new iPad Pro, its unibody design meets or exceeds all of Apple’s high-quality standards of design and precision manufacturing. We’ve carefully engineered it, and every part of the manufacturing process is precisely measured and controlled.
Our current specification for iPad Pro flatness is up to 400 microns which is even tighter than previous generations. This 400-micron variance is less than half a millimeter (or the width of fewer than four sheets of paper at most), and this level of flatness won’t change during normal use over the lifetime of the product. Note, these slight variations do not affect the function of the device in any way.
Again, thanks for reaching out and I hope the above explanation addresses your concerns.
Dan Riccio, Apple’s VP of hardware Engineering.
Riccio’s email goes on to say that Apple hasn’t provided any official statement to TheVerge. He further states that the company will officially issue a public statement to media outlets.
So, in essence, we are back to where we were a few weeks ago. Until, of course, we hear from Apple with their official statement. The company claims that there haven’t been any unusual returns for their new iPad Pros.