Tech News Today
  • Hardware
    • Motherboards
    • CPUs
    • Graphic Cards
    • RAM
    • SSDs
    • Computer Cases
    • Monitors
    • Peripherals
    • Power Supply Unit
    • PC Builds
    • Computer Tips
  • Software
  • Operating System
    • Windows
    • Mac
    • Linux
  • Gaming
  • Mobile
  • Console
  • More
    • Internet
    • Networking
    • Security
    • Buyer’s Guide
    • Gadgets
    • Laptops
    • Reviews
    • How To
    • News
Facebook Twitter Instagram
Tech News Today
  • Hardware
    • Motherboards
    • CPUs
    • Graphic Cards
    • RAM
    • SSDs
    • Computer Cases
    • Monitors
    • Peripherals
    • Power Supply Unit
    • PC Builds
    • Computer Tips
  • Software
  • Operating System
    • Windows
    • Mac
    • Linux
  • Gaming
  • Mobile
  • Console
  • More
    • Internet
    • Networking
    • Security
    • Buyer’s Guide
    • Gadgets
    • Laptops
    • Reviews
    • How To
    • News
Tech News Today
Home»Gaming»Console»How to Fix Playstation Error e-8210604a? Detailed Guide

How to Fix Playstation Error e-8210604a? Detailed Guide

José ZapataBy José ZapataOctober 30, 2022
error-e-8210604a

As long as you have the funds and an internet connection, payment shouldn’t trouble you. So, you may be weary when you see the PlayStation error E-8210604A.

We’re looking at a payment error. It happens when the console cannot check and use your payment method -your credit, debit card, or another.

In other words, there’re problems with your payment options. The error is mainly outside the console and pertains to your credit or debit card. The error is sometimes on the device or your internet connection.

Table of Contents

  • Playstation Error e-8210604a Causes
  • How to Fix Playstation Error e-8210604a?
    • Initial Workarounds
    • Add a Payment Method
    • Add Funds to the Playstation Wallet
    • Change Your Account Email
    • Change the DNS

Playstation Error e-8210604a Causes

The PlayStation may notify you of the error when you try to purchase a PS Plus subscription, a PS Now membership, or content on the PlayStation Store.

The notification screen says:” “There has been an error. (E-8210604A).”

There’re no additional messages to help users. That’s because there’s no definitive cause for the problem, and it can happen on the PS5 and the PS4.

Various factors may cause the error, some of which are on the device. The common culprits are: 

  • You updated the password of your credit or debit card.
  • The password of your credit or debit card expired.
  • You ran out of funds.
  • Your internet is unreliable or unstable.
  • There’s a random bug in your user account.
  • There’s an unexpected bug in your system. 
  • The PS Store is unstable.

How to Fix Playstation Error e-8210604a?

We’re going through a series of fixes you can try, one by one and until the PlayStation Store and your memberships work correctly.

And before you begin, here’s a word of caution: if you try adding a card or Paypal multiple times on the console, Sony may block the payment method for a while.

Initial Workarounds

We should start with the most straightforward methods because it can save some time.

  • Before you do anything, reboot the router. Turn it off, unplug its cables, wait 10 seconds, and turn it on again. Reboot-Cycle-Router
  • If possible, use your console with a LAN cable rather than Wi-Fi.
  • Power cycle the console. Turn it off, unplug all of its cables, wait for about one minute, and turn it on again. It can erase random bugs.
  • Check the funds on your cards.
  • Try again later – it can be a temporary issue.

Add a Payment Method

After the initial workarounds, you can add a new payment method or re-add the one you’re currently using. In most countries, PlayStation allows you to pay with Paypal, credit cards, or debit cards.

On PS5

  1. Go to Settings.settings ps5
  2. Select Users and Accounts. user and accounts ps5
  3. Select Account.
  4. Select Payment and Subscriptions.payment and subscription ps5
  5. Select Payment Methods. payment methods ps5
  6. Select PayPal or debit/credit card. paypal or card ps5
  7. Fill out the information about your payment method. card information ps5
  8. If you already have a payment method, you can hover over it, press the controller’s Options button, and either remove, edit, or select it as default. customize paymend method ps5

On PS4

  1. Go to Settings. ps4
  2. Go to Account Management.account management
  3. Go to Account Information. account information ps4
  4. Select Wallet. wallet ps4
  5. Select Payment Methods.payment methods ps4
  6. Select a payment method (Paypal or credit/debit card). paypal or card ps4
  7. If you already have a payment method, you can select it to remove, edit, or make it the default payment method. edit payment method ps4
  8. And once you select a card, fill out all its information and confirm. card information ps4

Add Funds to the Playstation Wallet

If you can’t make your payment method work, you can try “pre-paying” with your card or PayPal. In other words, you can add funds to the PlayStation Store Wallet.

Any purchase you make will subtract money from the funds if you have funds. In other words, as long as you have funds, you will not see the PlayStation error e-8210604A when purchasing the console.

On PS5

  1. Go to Settings.settings ps5
  2. Go to Users and Accounts. user and accounts ps5
  3. Select Account.
  4. Go to Payment and Subscriptions.payment and subscription ps5
  5. Select Add Funds.add funs to ps5
  6. Select a payment method. You will see a payment method in the left corner if you already have a payment method. select payment method ps5
  7. But if you’re adding funds via a payment method, select an amount on the drop-down menu. If you’re using USD, you can add $5, $10, $25, $50, or $60. 
  8. Press Continue after you decide on the amount. select amount ps5
  9. Confirm by pressing Yes. confirm adding funds ps5
  10. Alternatively, you can redeem a gift card on the correct icon.add funds to ps5 with gift card
  11. To redeem the card, type the 12-character code on the voucher, and press the Redeem button.input 12 code numbers

On PS4

  1. Go to Settings.
  2. Select Account management. account management ps4
  3. Select “Activate as your Primary PS4.” activate your primary ps4
  4. Confirm by selecting Activate. If you already did this (or if the option is ON by default), just go back to the previous menu. activate primary ps4 select
  5. Back on Account Management, select Account Information. account information ps4
  6. Select Wallet.  wallet ps4
  7. Select Add Funds.add funds to wallet ps4
  8. Select a payment method. You will see it on the second bracket if you have already added a payment method. Otherwise, you’d be able to add a credit card, a debit card, PayPal, or a gift card code. add money to wallet on PS4 and PS5
  9. Select the amount on the drop-down menu. select funds and continue
  10. Confirm by selecting Continue.
  11. If you want to redeem a gift card, click the icon on the right side. 12 code voucher
  12. Then, type the voucher’s code and press the Continue button.type voucher code

Change Your Account Email

Another way to fix the issue is by changing your account’s emails. Refreshing the online information may erase random bugs affecting your payment methods.

On PS5

  1. Go to Settings.settings ps5
  2. Go to Users and Accounts. user and accounts ps5
  3. Select Account.
  4. Select Sign-In ID Email.sing in email ps5
  5. Complete the steps on the screen -type your mail, and the password, and check your email for verification.

On PS4

  1. Go to Settings. ps4
  2. Go to Account Management.account management
  3. Go to Account Information. account information ps4
  4. Select Sign-in ID. sign in email ps4
  5. Follow the tutorial -type the email and password, and verify your email in your inbox.

After you add a new email, we recommend you restart the console and add funds to the Wallet.

Change the DNS

Your internet service provider grants a DNS for your network devices. But if your internet is slow or unreliable, you can use a public DNS, as it may improve your connection issues.

The process is different on PS4 and PS5, though.

On PS5

  1. Go to Settings. ps5 settings
  2. Select Network. ps5 network
  3. Select Settings on the left.
  4. Select Set Up Internet Connection on the right.ste up internet ps5
  5. Choose your LAN or Wi-Fi. You’ll have to type your password.
  6. Once you customize your network, hover over it and press the controller’s Options button. ps5-controllers-option
  7. Select Advanced Settings. advanced network
  8. You must select Primary and Secondary DNS on the Advanced Settings menu to change the numbers.primary dns
  9. Type the following Primary DNS and Secondary DNS (Cloudflare’s option is the overall best for PlayStation consoles).
    Primary: 1.1.1.1
    Secondary: 1.0.0.1primary secondary dns ps5
  10. Press OK, and let the console test the connection. confirm changes static ip ps5

On PS4

  1. Go to Settings. ps4 settings
  2. Go to Network. network ps4
  3. Go to Set Up Internet Connection. set up internet connection
  4. Select your network (Wi-Fi or LAN). If you must, type the password. wifi or lan ps4
  5. On “How do you want to set up an internet connection?” select Custom.custom internet connection ps4
  6. Select Automatic on IP Settings.automatic ip address ps4
  7.  On “DHCP Host Name,” select “Do Not Specify.”
    dhcp-host-name-do-not-specify-ps4
  8. Select Manual on DNS Settings. manual dns ps4
  9. Type Cloudflare’s Primary and Secondary DNS:
    Primary: 1.1.1.1
    Secondary: 1.0.0.1select dns ps4
  10. Select Next to finish the process. next dns settings ps4
fix
José Zapata
  • LinkedIn

Jose Zapata has been writing about video games at TNT for nearly 4 years. He specializes in video-game troubleshooting, gaming lists, guides, and similar content. In 2021, he created an entertainment commentary/gaming YouTube channel, and he began editing gameplay videos for semi-professional eSports players (Warzone, Rocket League, AoE, and others). However, he prefers the RPG genre, ranging from classic and turn-based like Baldur’s Gate, to modern and open-world action-RPG titles like Elden Ring. He also has a competitive side for RTS games like Age of Empires II and Age of Empires IV…not the pro skills, though! Jose has worked as a content writer for nearly a decade for various tech-related digital magazines. He also has a background as a musician, so he used to work at BegginnerGuitarHQ, where he wrote musical tutorials. Lastly, he’s proficient with video editing and image processing tools such as Premiere, After Effects, and Photoshop, and he has several diplomas in audiovisual production. You can contact him at jouseup@technewstoday.com

Related Posts

how-to-pull-ips-on-xbox

How to Pull IPs on Xbox?

November 26, 2022
how-to-get-someone's-ip-address-on-ps4

How to Get Someone’s IP Address on PS4?

November 23, 2022
why-does-my-ps4-keep-copying-add-on

Why Does My PS4 Keep Copying Add-on? How to Fix It

November 17, 2022
how-to-fix-error-code-ws-37398-0

How to Fix Error Code WS-37398-0? PlayStation Troubleshooter

November 14, 2022
how-to-connect-an-xbox-to-a-monitor

How to Connect an Xbox to a Monitor

November 14, 2022
nintendo switch error 2123 1502 1

How to Fix Error Code 2123-1502 on Nintendo Switch

November 11, 2022
Add A Comment

Leave A Reply Cancel Reply

Latest Posts
how long does a cmos battery last

How Long Does a CMOS Battery Last

January 25, 2023
thunderbolt vs usb c

Thunderbolt Vs USB C: What’s the Difference

January 25, 2023
how to find hidden folder in laptop

How to Find Hidden Folder in Laptop

January 24, 2023
You may also like
How to clean usb port 1

How to Clean USB Port on PC (Comprehensive Guide)

January 27, 2023
lenovo battery not charging

Lenovo Battery Not Charging? Try These Fixes

January 27, 2023
how-to-boot-asus-laptop-from-usb

How to Boot ASUS Laptop From USB

January 27, 2023
Recommended
Cookie Clicker Garden Guide

Cookie Clicker Garden Guide to Unlocking Every Seed

September 26, 2021
monitor no signal

Computer Turns On But Monitor Says No Signal (9 Ways To Fix)

November 10, 2022
Facebook Twitter Pinterest
  • Home
  • About Us
  • Our Team
  • Editorial Guidelines
  • Privacy Policy
  • Affiliate Disclosure
© 2023 TechNewsToday.

Type above and press Enter to search. Press Esc to cancel.