Many users have reported being met with the “This plugin is not supported” on Google Chrome while accessing media contents like video, audio and calendar. As we have gathered, this issue mostly has to do with outdated plugins in older website versions. However, there are other issues like cache memory that could be the culprit of this issue.
If you’re dealing with a similar issue, we’re here to help. In this article, we will guide you on how to fix this plugin error from your Chrome browser.
What is the “This Plugin is Not Supported” Error?
Previously, webpages were written in HTML4. It required plugins to operate videos and audio and make the website interactive. Now, Chrome has shifted to HTML5 completely. It has become independent of plugins and does not provide support for several plugins.
After upgrading to a new version, Chrome ended support for various plugins like NPAPI, Adobe Flash, ActiveX, Silverlight, and so on. However, a few older web pages are still dependent on these plugins for loading content. When their content doesn’t load, Google Chrome displays the “This plugin is not supported” alert.
How to Fix the “This Plugin is Not Supported” Issue on Google Chrome?
Depending on the nature of your issue, there is a range of fixes you could try to solve this issue. If the website is in HTML5 but still you see this issue, the issue could be related to the cache and cookies.
To check if the cache and cookies were causing the issue, follow these steps:
- Open Google Chrome. On the top right side, click on three dots and select New Incognito Window.
- Enter the URL of the website that was showing a plugin issue. If the website successfully loads the plugin, then cache and cookies are causing the problem.
In such a case, you can start clearing your browser cache and cookies.
To solve the plugin issue let’s go through all the possible fixes.
Clear Browsing Data
Some corrupted cache and cookies will interrupt your web pages to use a plugin. Thus, the website cannot load media content that requires the plugin. After you clear browsing history from your Chrome browser, data causing the issue gets deleted, which solves the plugin error.
- Open Google Chrome. Press Ctrl + H (Windows) or Command + Y (Mac) to open the browser history.
- On the left side, click on Clear browsing data.
- From the pop-up, drop the menu down next to Time range and choose All time.
- Select the box next to all items.
- Click Clear data.
Update Google Chrome
Outdated Google Chrome could prevent a web page from loading plugins. If you haven’t updated your browser in a while, you could run into this error message.
Update the Google Chrome browser to see if it solves your issue with the unsupported plugin. Follow the steps mentioned below to update your Google Chrome browser on any operating system:
- Open Google Chrome. On the top right side, click on three dots and select Help.
- Then select, About Google Chrome.
- Google Chrome will update to the latest version if available.
If you get this error when using older websites, you can add the Internet Explorer tab extension. The IE Tab extension imitates Internet Explorer (IE) versions IE7 to IE11. With the IE Tab extension, you can access some older web plugins like ActiveX, Silverlight, and Java. Thus, you will be able to access those older versions of web pages.
You can also add Google Chrome extensions like Flash Player Emulator 2022 to access web pages with Flash player plugins.
You can download both, the IE Tab and Flash Player Emulator 2022 extensions on Google Chrome using the Chrome Web Store following these steps:
- Open Google Chrome, then go to the Chrome Web Store.
- On the top left side of the page, you will see a search bar. Search for IE Tab or Flash Player Emulator 2022.
- Open IE Tab or Flash Player Emulator 2022 extension.
- Click on the Add to Chrome.
- You will see a popup, tap on Add Extension.
Add IE Tab
If you installed the IE Tab extension, you will be directed to the documentation page for Windows. For Mac, you will have to complete a one-time configuration with the following steps:
- Click on Sign in with Google.
- Choose any version of Internet Explorer (IE).
- Click on GO on the Launch IE tab and enter your URL section.
To use the extension, follow these steps:
- Select the extension icon at the top right of the screen and Tap on IE Tab.
- You will see an older version of the IE browser within the Chrome tab, then Enter your URL on the inlay address bar. Make sure you are not using the Chrome address bar.
- To change the IE version, tap on the IE version at the top left side of the inlay browser.
- Choose a different version from the dropdown.
In this way, you can access older web pages to solve plugin not supported issues. If web pages still show plugin errors, explore different versions of IE.
Add Flash Player Emulator 2022
If you chose to install the Adobe Flash Player Emulator 2022, details about this extension will open on the new Chrome tab. To check if the extension is running successfully, scroll down and tap on Click to Start Flash Emulator.
Once you have added the extension, you can access the flash content which previously showed a plugin error. You do not have to configure it again or turn on the extension. Both Mac and Windows have the same process for installing and using this extension.