How To Cancel Xbox Game Pass

Microsoft offers a cohesive ecosystem of services for their PC and Xbox users. You may not be into it, though, so perhaps you want to know how to cancel Xbox Game Pass.

Table of Contents

Is Xbox Game Pass Worth It?

Microsoft started with Xbox Game Pass for Xbox One users. Then, it extended to the Xbox Series family, and finally, for Windows PC.

The service delivers a rotating roster of games for a monthly fee. On top of that, it offers online access, special discounts, and game streaming. It has a list of benefits that keeps growing, and it looks like the best gaming service out there.

All in all, it’s a hefty subscription, but it may be something you don’t want to pay. For example, paying for a gaming service is not ideal if you don’t have much time to play. Similarly, if you don’t have a good internet connection or a reliable way to pay for the service, it could also become a hassle.

How To Cancel Xbox Game Pass?

You can cancel Xbox Game Pass at any time without any hidden fees.

Users have the option to end the subscription right on the expiration date. Depending on your membership status, you may also have a chance to finish it immediately and get a refund.

Moreover, Microsoft has tweaked the process over the years to make it easier. Currently, you can cancel Xbox Game Pass through any web browser or via the Xbox console family.

Microsoft tweaked the settings in recent years. In particular, they added a direct option to cancel the subscription from the Xbox’s UI. Previously, the console opened a web browser to finish the process.

Cancelling Xbox Game Pass on PC

Xbox Game Pass PC users can cancel and manage the subscription via a web browser. You can do this on a PC, a smartphone, or a tablet.

Open your web browser
We recommend following the steps on your PC, as it would be easier. So, just open your favorite browser to continue.
Go to Microsoft’s services page
Sign in to your account
Click on the profile icon at the top right and log in to your Microsoft / Xbox account.
Enter your account

Click on “My Microsoft account” next.
Go to Xbox Game Pass

Click on the Services & subscriptions tab at the top. It accesses a menu where you can manage and buy Microsoft services.
Manage Xbox Game Pass Ultimate
Then, scroll down to the Xbox Game Pass Ultimate section, and click on Manage. You could also see a Payment & billing option instead of Manage. If that’s the case, click on Payment & billing.

You could see Turn on recurring billing instead of a Manage link. This means your subscription is about to expire, and Microsoft won’t charge you automatically after the date. If this is the case, there’s nothing else you need to do; simply enjoy the service until it ends.
Cancel the subscription

Inside the Manage menu, you’ll see the option to cancel the service. Click on “Cancel” and then confirm your decision.

If you’re eligible for a refund, Microsoft will show you to options:
- Don’t charge me (it won’t charge you the monthly fee on the next payment date)
- Cancel immediately and get a refund

Turning Off Recurring Billing of Xbox Game Pass

You can choose to pay for Xbox Game Pass Ultimate manually or automatically. If you turn on recurring billing, it means the service will charge the fee to your credit card immediately on the due date.

Therefore, if you turn it off, the service will stop when it finishes the period you paid for.

Go back to your Services & Subscriptions
Let’s rewind: go to your browser and visit Microsoft’s page. Then, log in to your account, and click on the services tab.
Change the recurrent billing option
Scroll down to the Xbox Game Pass Ultimate tab. Here, you’ll see a Change link to tweak your recurring billing options.
Turn off recurring billing
Lastly, turn off the recurrent billing, and confirm your decision. It will cancel your subscription once the period ends.

Cancel Xbox Game Pass on Xbox One / Xbox Series

There’s an option on the UI to cancel Xbox Game Pass. Moreover, the interface allows you to manage payments, billing, and similar features.

It’s a very straightforward method, so we recommend Xbox users do this process. If your firmware is not up to date, though, the console may open its built-in web browser to complete the process.

Open the Xbox guide

Turn on your console and press the Xbox button on your controller to open its guide.
Go to Profile & System

On the drop-down menu, press “X” in your profile icon. The icon is at the top right.
Go to Settings

On the Profile & system menu, press “X” on Settings.
Select Account

Then, press “X” on the Account option.
Go to the Xbox Game Pass Ultimate subscriptions
On the right panel, select Subscriptions.
Select the service you want to cancel
The new screen showcases all of your active services. If you want to cancel Xbox Game Pass Ultimate, simply select the service and continue by pressing “X.”
Cancel the service

The last step is fairly easy. There’s an option to cancel the subscription straight away, so you only need to press it and confirm your choice.
Otherwise, you can turn off recurring billing, so the service ends automatically once it reaches its expiration date.

As usual, if you see the option “Turn on recurring billing,” there won’t be a button to cancel the service. You wouldn’t need to do anything else to cancel the service. But if this is the case and you want a refund, you’d have to turn on recurring billing and then press on Cancel.

What if My Xbox Does not Have the Built-in Cancel Option?

If you don’t see the options I shared above, here’re the alternative steps.

Go to Subscriptions in the Accounts menu
As before, press the Xbox button on your controller, go to Profile & system, then Settings, then Account, and finally Subscriptions on the right panel.
Select your service

Then, select Xbox Game Pass Ultimate or the subscription you want to cancel. Press “X” on its large box to manage it.
Manage the subscription
On the right panel, go to View and Manage subscription.
Let the browser load
The Xbox will open the Microsoft website from its web browser. The browser will log into your Microsoft account automatically. Wait until everything loads.
Cancel the subscription

After it loads, you’ll see the option to Manage your subscription. Alternatively, you’ll see the option to change the recurring billing.
For now, press “X” on Manage.
(You can use your thumbsticks to move the cursor).
Cancel your subscription
Lastly, select “Cancel” to cancel Xbox Game Pass . Alternatively, you can turn off recurring billing, so the service stops once it reaches the payment date.