All your Microsoft and Xbox services and accounts live in the same ecosystem. It makes it easy to manage, but it can also be confusing. One of such confusion may be how to reset your Xbox One password.
The question has a built-in misunderstanding, so to speak. The “Xbox account” doesn’t exist. Therefore, you can’t change the password on your Xbox Series or Xbox One console families.
What you can do is change your Microsoft Account password, because your Xbox console uses your Microsoft account to log in, browse, share, and play.
There are three ways to reset or change the Xbox account password:
- Online and using a web browser on your PC.
- Through the Xbox 360’s user interface.
- Through the Edge browser on Xbox One or Xbox Series X/S consoles.
We’re focusing on the browser option, as it’s the easiest. The process is different if you want to change the password rather than reset the account.
To reset the account probably means you have forgotten your password. As a result, you must go through a password recovery process. The general way to reset your Microsoft account on your Xbox profile is by a recovery code.
The method requires you to have access to your email, as you will receive a security code. A secondary method is receiving a security code by phone number, and a third way is getting a code to your Skype chat.
You must put the security code you receive on the login page and then type a new password. It’s a relatively straightforward process.
- Do remember the conditions of the password.
- It must have a minimum of 8 characters.
- It must have a mix of lower and upper letters.
- It must have at least one number or symbol.
- It can’t have any accent.
Step 1: Ask for the Recovery Code
The first part of the tutorial asks for a recovery code.
- Open your web browser and go to Microsoft’s page.
- Click the Sign-in button at the top right.
- Click on “Can’t access account.”
- Select Personal Account.
- The option above takes you straight to this link -we’re just teaching you the entire process.
- Type your account’s email, the phone number you added to the account, or your Skype account name. Then, click Next so Microsoft can send the recovery code to your chosen method.
If you don’t have access to your phone, Skype account, or email, we have an alternative method below.
Also, it may be possible that your browser takes you to an Xbox login page. That is in case you “google” the login page, depending on your browsing history. However, the page asks for the same Microsoft credentials we saw above.
- Start by typing your email, phone, or Skype, and then click Next.
- After you enter your account, select “Forgot password.”
- Then, Microsoft will ask you to send a verification code to the method you used to log in. You can also click “Show more verification methods” to change the recovery method.
- If you click on the extra verification, Microsoft will allow you to send a verification code to the alternative receive you select, like a phone number or Skype account -provided that you have added this information to your Microsoft account.
- Either route you take will take you to the same screen.
Don’t close the screen, and complete the next step.
Step 2: Use Your Security Code
If you can receive the security code on your phone, email, or Skype, find it. As an example, here’s how it looks in the email:
After you find your recovery code, here’s what you need to do:
- Go back to the recovery screen and type your recovery code. Then, click on Next.
- Lastly, type your new password and confirm the account reset by clicking Next.
These are the steps to reset your Xbox account.
Step 3: Type the New Password on the Xbox
Next, you must type the password you created on the console. Most probably, you’d have to log in to your Xbox account. So, here’re the steps:
- Press the controller’s Xbox button.
- Go right to the Profile & system tab.
- Select Add or Switch.
- Select “Add new.“
- Type your email and new password.