Sometimes ROBLOX itself is the source of a connection error, and in the case of error code 610, that’s what the players find to be true most of the time. Developers on the official forums have addressed it during past occurrences to assure everyone they’re working on it.
While you wait for a hotfix to patch whatever problem is causing you to receive Roblox error code 610 this time, check and make sure all your settings and connections are correctly configured so that you can be sure the problem isn’t yours.
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Roblox Error Code 610 Fixes
In the past, multiple players have gotten error code 610 when they tried to connect to ROBLOX, and sometimes that error would come up for several weeks. When those players would reach out to ROBLOX, they were told it was an error the development team was aware of and was in the process of fixing.
Eventually, they would be able to log in again.
However, even after developers said the problem was fixed, other people experienced the error. Error 610 is so widespread and frequent because it reports a connection error that can stem from various issues, both with ROBLOX itself and with your computer setup.
While you can and should reach out to ROBLOX if you’re experiencing this error, try troubleshooting your connection first to give the developers more information about what’s happening. That way, you might be able to get the fix and reconnect more quickly.
Retry
Before doing anything more drastic, simply try clicking “Retry” to see if you can gain access to the game again. Wait a few minutes if it doesn’t work, and then try again. Some people were able to get back in quickly and easily, even with error 610 appearing.
ROBLOX Server Problems
ROBLOX goes down for scheduled maintenance at certain times and emergency maintenance at others.
Check out the official ROBLOX status page to find out whether the game is experiencing an issue. They also publish information about the problem, and when players can expect a fix, so it can make a valuable bookmark if you’re a ROBLOX fan.
You might also find that a particular ROBLOX server is having issues and that you can connect to another one. If that’s the case, then you need to wait for the game server you were playing on when you got the error to be repaired so that you can rejoin.
Internet Connection
Check your connection to the internet after you’ve verified that ROBLOX is online. If your ping is unusually high or your speed is much lower than usual, you might be having network problems of your own.
Once you restart your connection, recheck the speed. If it’s better, try reconnecting. If it isn’t, reach out to your ISP to find out why your service is slow, troubleshoot the problems, and restore your connection.
Flushing Your DNS
Your DNS cache keeps a lot of information about how you connect to websites, along with other information that can help you make those connections more quickly, so your computer doesn’t have to start from scratch every time.
When you have a connection error, flushing the DNS can help remove old records creating a problem. It allows new ones to be made and can solve many issues, including difficulties with ROBLOX.
You should also reboot your router after flushing your DNS because many routers hold their own records that you will want to wipe.
If you want step-by-step directions, check out this article on ROBLOX error 279. It has easy instructions to follow to help you flush your DNS.
Your Account
Sign out of your account if you’re sure your internet is operating as expected and that ROBLOX is accessible. Sometimes simply refreshing your active session can help you reconnect without any errors. Consider closing your entire browser and clearing your cookies before you log back in, too.
For some players, error 610 was so pervasive that they had to create new ROBLOX accounts that weren’t affected by the error.
Before making a new account, try using your account on another device or ask a friend to sign in on your computer. If you’re sure your account is glitched, reach out to support.
You can also create a new account to see whether it works correctly without giving up your old one while you wait for a solution from the developers.
Switch Devices
Some players found success by signing out of ROBLOX on the computer and connecting to another device. Once they had a successful connection, they logged back in on the computer and were able to play again.
If you have access to ROBLOX on your phone, console, or another computer, try playing there before returning to your primary device.
Operating System
Error 610 affects players using Windows 8 and XP more often than those playing on Windows 10. If this error occurs for you enough that you’re willing to make significant changes to be rid of it, consider upgrading to Windows 10 or 11. Once you’ve upgraded, the error might be gone completely.
Another positive benefit of playing ROBLOX on Windows 10 is using the desktop program instead of only accessing the game in-browser.
Some people have reported that the complete program is more stable and less prone to error 610. While this is a bit of a drastic solution for players on older operating systems, it could solve many ROBLOX stability issues.
Stay Patient
Most of the time, error code 610 indicates that something is wrong with ROBLOX itself, not with your computer. If none of the above solutions work for you, reach out to ROBLOX and then wait for a reply. Often multiple people have the same issue when it occurs, so it’s addressed quickly to restore service to the player base.
