Xbox Party Chat Not Working? 18 Ways To Fix It

Perhaps the best part of playing multiplayer games is talking to your friends. Sometimes, though, you’d have to fix Xbox Party Chat not working to enjoy the feature.

But online bonding is as valid and as fun as any other; we don’t want you to turn the experience into a “hello, can you hear me?” Or, it can be a necessary feature if you’re trying to stream on your Xbox.

The Xbox Party Chat not working can have many causes. We’ve found reasons ranging from a loose cable to Microsoft’s server issues.

And whatever the reason, we’re looking at the best solutions to fix Xbox Party Chat. Some of these require extra effort, though.

Xbox Party Chat Not Working Causes

The reasons are varied but typically relate to one of these four following issues:

Wrong Configurations: You may bring your chat back on by enabling certain settings on your Xbox console.
Privacy Settings:Your Xbox may be limiting your sharing features. Alternatively, the NAT Type, which comes with the router, may limit your features. You’d need to change these options to fix Xbox Party Chat not working.
Damaged Hardware: Lastly, your audio and chat hardware may be malfunctioning. The issues could range from loose connections to dust and worn cables.
The Xbox Servers are Down: It’s not very common, but it can happen. Seldom the Microsoft Xbox multiplayer servers are down for service.

How To Fix Xbox Party Chat Not Working

Because we don’t know your specific problem, we advise you to try the solutions, one by one, until you find your fix.

That said, our solutions work for the Xbox One and the Xbox Series. Both consoles have the same interface so that you can follow the same steps regardless of your device.

Change Your Privacy Settings

Your Xbox’s privacy settings may be damaging your communications. Here’s how to set the proper settings:

Press the Xbox button on your controller
Go to Profile & system
Go to Settings
Select Account
Select Privacy & Online Safety
Select Xbox Privacy
Select View Details & Customize
Select Communication & Multiplayer
Make the necessary changes

By now, you should be on a menu you can scroll to the left. These are various privacy settings you can customize. In particular, to fix Xbox Party Chat not working, you should allow everyone to talk to you and enable your chat to hear all voices.

In particular, tweak these settings:

Allow your user to join multiplayer games
Allow your user to join crossplay games
Enable Everybody to communicate with voice, text, or invite
Enable Everybody to communicate outside of Xbox Live with voice & text

Across the board, you should have the following settings: Allow, Allow, Everybody, Everybody, Everybody.

Unmute or Unblock the Person

Similarly, you can check if you have muted or blocked the person you’re trying to talk to

Press the Xbox button on the controller
Go to Parties & Chats
Select the party to expand it
Choose the person you want to unmute
Select Unmute

Check Party Chat Volume

You also need to check the party chat volume for each person at the party.

Press the Xbox button on the controller to open the guide
Select Parties & chats
Select the party and expand the roster
Chose each person to verify the volume slider
Use the D-pad or the left stick to move the volume slider if you need to.

Raise Your Headset’s Volume

You may want to check the volume as well:

Turn on your console and connect your headset or mic.
Press the Xbox button to open the guide
You should see a speaker symbol at the bottom of the tab. Select that to enter the Audio and Music settings
Adjust the headset volume sliders.
Also, ensure the headset or mic is “On“

That said, there’re three volume sliders:

Headset Volume: The game’s volume
Headset Chat Mixer: The volume of the friends at your party
Mic Monitoring: Your mic’s volume

Route Xbox Party Chat Audio to Tv

The issue may be on your Headset. If it doesn’t work on other devices, you may want to push the party chat audio through the TV speakers instead.

Here’s how:

Press the Xbox button on your controller
Go to Profile & System
Go to Settings
Go to General
Select Volume & audio output on the right panel
Select Party chat output
Select Speakers on the output drop-down menu
Adjust the volume by 10 steps on “Change volume with voice by.”

Test the Network Speed

If your network is slow, latency and ping issues won’t allow your chat to work properly. Xbox Live requires a minimum of 3Mbps download / 0.5Mbps upload to work.

If you hear or share distorted audio, check your internet strength:

Press the Xbox button on the controller
Go to Profile & system
Go to Settings > General > Network Settings
Select Test network speed and statistics on the right panel.

The test will give you info about your Xbox’s connection when the test finishes. Make sure the download and upload speed meet the minimum requirements. If you can’t or are too close, consider doing the following solution.

Add a Static Ip and a Public DNS

If your broadband is slow, perhaps the connection is not quite stable on your Xbox. For example, if your speed is less than 6MB, or there are too many devices in your house, your Xbox competes for broadband and sometimes loses.

And when it loses, the Xbox Party Chat doesn’t work. One way to fix this is to make the connection more stable by adding a static IP and a public DNS.

A Static IP is a set IP address you select for any device. IT means your router won’t change its number, as a dynamic IP, every time it logs to the web. Then, a Public DNS is like an internet server companies like Google offer freely to improve worldwide connectivity.

Here’re the steps:

Turn on your Xbox
Press the Xbox button on your controller
Go to Profile and System
Go to Settings
Go to the General Tab
Select Network Settings
Select Advanced Settings on the right panel
Take a note of the following info: IP Address, Subnet mask, Gateway
Go to IP settings on the left
Select Manual
Enter the same IP address you wrote down, but add 100 to the last digit. For example, if the original is 196.165.0.6, it would look like this: 196.165.0.106.
The Xbox has four boxes or sections to input your IP address. You’re going to leave the first sections the same as the original IP address. The last one changes as you add 100 to the digit.
Press enter so the settings take you to the Subnet Mask number. Add the same you wrote down.
Press enter again to go to Gateway number. Add the same as before, and hit enter.
Go back and select DNS settings
Choose Google’s DNS: 8.8.8.8 as primary DNS; 8.8.4.4 as secondary DNS. Another option, from Cloudfare, is 1.1.1.1 as primary; 1.0.0.1 as secondary.
Test the connection to see if it works.

Clear the Network Mac Cache

Similarly, a potential fix is clearing the Xbox’s network cache. It’s the option you should use if you’re encountering frequent difficulties when connecting to other parties.

Press the Xbox button on the controller

Go to Profile & system
Go to Settings > General
Select Network settings
Go to Advanced Settings
Select Alternate Mac Adress
Select Clear, and then Restart.

This option can clear corrupted data from the Xbox and solve various random bugs.

Check Your NAT Type Configuration

If you’re having trouble joining any Xbox Live Party, the issue may be your Nat Type (Network Address Translation). This privacy setting comes with the router and your internet provider.

Here’re the steps to test your Nat Type:

Turn on your Xbox
Press the Xbox button on your controller
Go to Profile and System > Settings > General
Go to Network settings
Select Test Nat Type

There’re three Nat Types (Open, Moderate, and Strict). The Strict configuration limits your network settings, like sharing audio on party chat.

Change Your NAT Type

Changing the Nat Type requires modifying settings from your router. We covered how to change the Nat Type for PlayStation, and you can follow that tutorial as the steps are the same. Moreover, it includes adding a static IP and a public DNS, which I already explained above.

Either way, here’re the general steps:

Add a static IP and a public DNS to your Xbox
Open a web browser on your PC
Type your default gateway IP address, or your router’s address
Log in as the admin with your username and password
Find Universal Plug n’ Play (UPnP) on the router settings
Enable UPnP
Port forward your router by opening a virtual server, port forwarding rules, or similar on the router’s admin page.
Save the settings.

Port forwarding means adding specific ports designed to communicate better with a particular server. It bypasses security options, therefore changing the NAT configuration.

In specific, Xbox can work with these ports:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)

Those are the ones you’d add by following the tutorial I shared above instead of the PlayStation ports. However, some games require specific ports.

Enabling UPnP and port forwarding is different on each router’s admin page. On my router, I did this:

Click on the Advanced tab
Click on Advanced on the left panel
Click on UPnP
Enable UPnP
Click on Virtual Server
Add Virtual Server on the right panel
Add the following data and save:

External port	Internal port	IP Adress	Protocol
88	88	Your Xbox’s static IP address	ALL, UPD, or Both, depending on the port you choose

After you finish the port forward process, wait a few minutes. Then, go back to the Xbox and test the Nat Type again. It should display something like this:

Fix Party Chat Coming Through Tv

Sometimes the chat audio comes through TV speakers after connecting the headset. The solution is re-associating the controller to your profile.

Click the Xbox button on the controller to open the guide
Go to Profile & System
Select Add or switch
Select your profile

It’s not very intuitive, but it should fix the issue.

Fix No Game Audio While Party Chat Is Working

The Party Chat may be working, but you can’t hear the game properly when it does. You can change it by visiting the Chat Mixer:

Press the Xbox button on the controller
Go to Profile & System
Go to Settings
Go to General
Select Volume & audio output
Select Chat mixer

There’re four options:

Reduce the volume of other sounds by 50%
Reduce the volume of other sounds by 80%
Do nothing (it allows the game to play at full volume)
Mute all other sounds to eliminate game noise

Re-pair Your Kinect

If you’re using Kinect gear for party chat and it’s not working, it may be off. Here’s what you can do:

Unplug and plug Kinect again
Press the Xbox button to open the guide
Go to Profile & System
Go to Settings
Go to Devices & Connections
Select the Kinect, and enable its use for party chat

Recalibrate Your Kinect

Similarly, you could calibrate the Kinect if you hear echoes when another person talks.

Press the Xbox button on your controller
Go to Profile & system > Settings > Devices & connections
Select Kinect
Choose Kinect doesn’t hear me
Follow the guide to recalibrate the Kinect

Please note Microsoft discontinued the Kinect gear. You can use it with the Xbox One or the Xbox 360, but it’s not available for the Xbox Series.

Check Xbox Server Status

Lastly, you can check the Xbox Status page. If you see an alert on one of its services, expand the service, and scroll down to notifications. Then, you can sign in to receive a message when the server goes back up.

For example, the moment I checked, I saw an alert on the Games & Gaming service. When I opened the signal, it showed The Elder Scrolls Online servers were down for service.

Xbox Party Chat Requisites

Lastly, ensure you meet the requisites to join or host a party:

An Xbox Live Gold subscription for non-free-to-play games. Alternatively, you can have the Xbox Game Pass Ultimate subscription
A voice chat headset or a mic plus a headphone

Power Cycle the Console

If all else fails, you could hard reset the console. It will clear the ram and corrupt data and solve random bugs preventing Xbox Party Chat functionality: