Tech News Today
  • Hardware
    • Motherboards
    • CPUs
    • Graphic Cards
    • RAM
    • SSDs
    • Computer Cases
    • Monitors
    • Peripherals
    • Power Supply Unit
    • PC Builds
    • Computer Tips
  • Software
  • Operating System
    • Windows
    • Mac
    • Linux
  • Gaming
  • Mobile
  • Console
  • More
    • Internet
    • Networking
    • Security
    • Buyer’s Guide
    • Gadgets
    • Laptops
    • Reviews
    • How To
    • News
Facebook Twitter Instagram
Tech News Today
  • Hardware
    • Motherboards
    • CPUs
    • Graphic Cards
    • RAM
    • SSDs
    • Computer Cases
    • Monitors
    • Peripherals
    • Power Supply Unit
    • PC Builds
    • Computer Tips
  • Software
  • Operating System
    • Windows
    • Mac
    • Linux
  • Gaming
  • Mobile
  • Console
  • More
    • Internet
    • Networking
    • Security
    • Buyer’s Guide
    • Gadgets
    • Laptops
    • Reviews
    • How To
    • News
Tech News Today
Home»Windows»Motherboard Audio Not Working? Try These Fixes

Motherboard Audio Not Working? Try These Fixes

Abhishek SilwalBy Abhishek SilwalJanuary 13, 2023
motherboard-audio-not-working

The HD audio ports on the back of your PC, are connected directly to the motherboard. This is the optimal place to connect audio devices. If you cannot hear the audio from these ports, it may indicate faulty hardware or connections. However, you cannot rule out software related issues such as audio settings, services or drivers.

Before we begin, make sure to insert the audio output and input connectors into the proper ports, green and pink respectively. Also, check if the volume settings is set high enough.

Table of Contents

  • Connect Audio Device to Another Device
  • Check Ports and Connections
  • Clean Audio Ports
  • Enable Onboard Audio From BIOS
  • Check Default Audio Device
  • Run Audio Troubleshooter
  • Check Microphone Permissions
  • Enable Audio Device and Services
  • Update or Reinstall Audio Drivers
  • Repair or Replace Audio Ports

Connect Audio Device to Another Device

First, determine if the problem lies with your computer or the audio device itself. To do so, connect the audio device to other computers or devices. Also, check the enable/disable button on the device and enable it if necessary.

If the issue persists, it’s likely the device is damaged and your only solution is to get a replacement.

Check Ports and Connections

When the audio device are working fine, check if the problem lies on the audio ports and connections. This issue mostly occurs due to loose connections and physical damage to the ports.

  1. First, look for loose connections and ensure that they are secure. You can unplug and replug the cables into the proper ports to do so.
    check-motherboard-audio-connection
  2. Connect the audio device to the ports on the front panel.
  3. Connect a USB headphone and check if you can listen through it.

If you also can’t hear any sound from the USB device, it indicates that some software component is responsible for the error.

And if the device works on the front panel, your motherboard audio ports have likely been damaged. Sometimes you can see the damage on the ports easily. But in some cases, the damage is internal and difficult to observe. So first, you should try cleaning them.

Clean Audio Ports

Your I/O ports can gather dust and debris over time if not cleaned regularly. This dust and debris can prevent audio connectors from properly connecting to the ports.

Try cleaning them using canned air or a cotton swab with rubbing alcohol. Make sure to use different angles while spraying the air to clean all internal surfaces thoroughly.

Warning: Do not use toothpick (leaves fiber and wood), vacuum cleaner (creates static electricity), solvents (damages the port), screw driver (metal bends the ports) or any kind of abrasive material.
clean-motherboard-audio-port

Enable Onboard Audio From BIOS

Sometimes, your system disables the motherboard audio (especially analog audio chipsets) if you install a discrete graphics card with an audio interface, such as HDMI. Then, your system starts using the HDMI audio interface to send audio signals.

You can check if this is the case and change it from your BIOS or UEFI settings. The exact steps may vary between the different manufacturers, but the general steps are as follows:

  1. Power up or restart your PC and press the BIOS key to open the BIOS interface.
  2. Go to Advanced Mode if necessary.
  3. Navigate to Onboard Audio, HD Audio Controller, or a similar setting and set it to Enabled. You should usually find it under Chipset or Peripherals categories.
    hd-audio-controller-enabled
  4. Save and exit the BIOS.

Check Default Audio Device

When your computer has multiple audio option, it could choose one of them as default.

Some updates or system changes may also alter the default audio device and prevent audio output through desired device. To fix this, check and adjust this setting from your Sound Options.

  1. Open Run by pressing Win + R.
  2. Type mmsys.cpl and press Enter to open Sound Options.
  3. On the Playback tab, look for your audio output device. 
  4. If it’s not there, right-click on any device and check Show Disabled Device by clicking on the option.
  5. Right-click on the necessary device and enable Set as Default Device and Set as Default Communication Device.
    set as default device speaker
  6. Double-click on Speakers or Headphone and go to the Enhancements tab.
  7. Make sure no options are enabled and click OK.
    uncheck disable all enhancements
  8. If your microphone is also not working,
    • Go to the Recording tab.
    • Perform steps 4 and 5 for the microphone as well.
    • Double-click on the device and go to the Listen tab. Check Continue running when on battery power.
    • Head over to the Levels tab and set the volume to the highest and make sure the device is not muted.
      microphone-volume
    • Click Apply and OK. Click OK again.

Run Audio Troubleshooter

Windows provides dedicated troubleshooters to diagnose and fix your system components. So, if you have any issues with your audio, it’s best to run the Audio troubleshooters before trying to change other settings on the system.

  1. Open Run.
  2. Type ms-settings:troubleshoot to open Troubleshoot settings.
  3. Go to Other troubleshooters or Additional troubleshooters.
  4. Click on Run under Playing Audio. If your microphone is not working, you need to select Run under Recording Audio as well.
    playing-audio-troubleshooter
  5. Follow the on-screen instructions.

Check Microphone Permissions

If your speaker or headphone works but the microphone does not, your permission settings are likely restricting their usage. Microsoft includes permission settings for many components such as microphone, camera, location, etc., in order to protect your privacy. So if the permission for the microphone is not enabled, you can’t use it. To enable it,

  1. Open Run.
  2. Type ms-settings:privacy-microphone and press Enter to open Microphone Privacy Settings.
  3. Toggle on the switches next to Microphone access, Let apps access your microphone and all the necessary apps.
    microphone-privacy-enable

Enable Audio Device and Services

Windows uses services such as Windows Audio to run audio functions on the system. So, you must ensure that all the required services are running properly. If they are already running, you can restart them to resolve any minor issues with their operation.

  1. Open Run.
  2. Type services.msc and press Enter to open Windows Services.
  3. Look for Windows Audio and double-click on it.
    windows-audio-service
  4. Set Startup type to Automatic and click on Start. If it is already running, click Stop and then Start.
    set windows audio automatic
  5. Hit Apply and OK.
  6. Then, double-click on Windows Audio Endpoint Builder and do the same.

Update or Reinstall Audio Drivers

Corrupt audio drivers may also be responsible for this issue. We always recommend updating the driver as soon as possible as they roll out patches for previous bugs. Also, rather than using the Device Manager to check for updates, it’s better to use Windows Update for this task.

  1. Open Run.
  2. Type ms-settings:windowsupdate to open Windows Update.
  3. Click on Check for updates. If any updates are pending, install them and then select Check for updates.
    check-for-updates
  4. Go to Advanced options > Optional updates and look for driver updates.
  5. Check all the options including audio driver updates and click Download and Install.
    optional-driver-updates-download-and-install

You can also check on your motherboard’s official website for any driver updates and install them.

If you can’t update the driver, you need to reinstall it.

  1. Open Run.
  2. Type devmgmt.msc and press Enter to open the Device Manager.
  3. Expand Sound, video and game controllers.
  4. Right-click on the default audio devices (usually High Definition Audio) and select Uninstall device > Uninstall.
    uninstall-device-high-definition-audio-device
  5. Restart your PC to install them automatically.

Repair or Replace Audio Ports

If none of the solutions worked for you or the audio ports are broken, you should get the ports replaced.

Check if your motherboard or computer is still under warranty. In such case, contact its servicing center or distributor to repair the ports free of cost. Although it might not be the case, we still recommend seeking professional help. As many things can go wrong when you try replacing these components yourself.

Alternatively, you can try using USB audio devices instead or install a PCIe sound card.

fix
Abhishek Silwal

Abhishek Silwal is an Electronics Engineer and a technical writer at TechNewsToday. He specializes in troubleshooting a wide range of computer-related issues. His educational background in Electronics Engineering has given him a solid foundation in understanding of computers. He is also proficient in several programming languages and has worked on various robotics projects. Even in his early days, he used to tinker with various computer components, both hardware, and software, to satiate his curiosity. This experience has given him a breadth of experience that goes beyond his educational qualification. Abhishek has been writing articles on dealing with varieties of technical issues and performing specific tasks, especially on a Windows machine. He strives to create comprehensive guides on fixing many system and hardware issues and help others solve their problems.

Related Posts

windows 11 go back not working

Windows 11 Go Back Not Working? Here’s How to Fix it

January 18, 2023
powershell get-aduser

How To Use PowerShell Get-ADUser

January 17, 2023
pc stuck on boot screen

PC Stuck on Boot Screen? Here’s How to Fix It

January 16, 2023
start menu wont open

Start Menu Won’t Open? 7 Ways to Fix it

January 13, 2023
empty recycle bin for all users

How to Empty Recycle Bin for All Users on Windows

January 10, 2023
how-to-stop-screen-from-turning-off

How to Keep Your Stay Screen On for Longer Time

January 9, 2023
Add A Comment

Leave A Reply Cancel Reply

Latest Posts
cat6 vs cat6a

CAT6 vs CAT6A: What’s the Difference

January 19, 2023
best excel shortcuts

Best 52 Excel Shortcuts Only Experts Know

January 19, 2023
gddr6 vs gddr6x

GDDR6 vs GDDR6X – What’s the Difference?

January 17, 2023
You may also like
logitech keyboard not working

Logitech Keyboard Not Working? Here’s How to Fix It

January 19, 2023
vizio-tv-volume-button

How to Turn Volume Up on Vizio TV? 5 Best Ways

January 18, 2023
tcl-roku-tv-remote-not-working

TCL Roku TV Remote Not Working? Here’s How to Fix It

January 18, 2023
Recommended
Cookie Clicker Garden Guide

Cookie Clicker Garden Guide to Unlocking Every Seed

September 26, 2021
monitor no signal

Computer Turns On But Monitor Says No Signal (9 Ways To Fix)

November 10, 2022
Facebook Twitter Pinterest
  • Home
  • About Us
  • Editorial Guidelines
  • Fact-Checking Policy
  • Privacy Policy
  • Affiliate Disclosure
© 2023 TechNewsToday.

Type above and press Enter to search. Press Esc to cancel.