Tech News Today
  • Hardware
    • Motherboards
    • CPUs
    • Graphic Cards
    • RAM
    • SSDs
    • Computer Cases
    • Monitors
    • Peripherals
    • Power Supply Unit
    • PC Builds
    • Computer Tips
  • Software
  • Operating System
    • Windows
    • Mac
    • Linux
  • Gaming
  • Mobile
  • Console
  • More
    • Internet
    • Networking
    • Security
    • Buyer’s Guide
    • Gadgets
    • Laptops
    • Reviews
    • How To
    • News
Facebook Twitter Instagram
Tech News Today
  • Hardware
    • Motherboards
    • CPUs
    • Graphic Cards
    • RAM
    • SSDs
    • Computer Cases
    • Monitors
    • Peripherals
    • Power Supply Unit
    • PC Builds
    • Computer Tips
  • Software
  • Operating System
    • Windows
    • Mac
    • Linux
  • Gaming
  • Mobile
  • Console
  • More
    • Internet
    • Networking
    • Security
    • Buyer’s Guide
    • Gadgets
    • Laptops
    • Reviews
    • How To
    • News
Tech News Today
Home»Streaming»Netflix Sound Not Working? Try these 10 Proven Fixes

Netflix Sound Not Working? Try these 10 Proven Fixes

Deependra PangeniBy Deependra PangeniDecember 20, 2022
netflix-sound-not-working

There are several possible causes for Netflix sound not working. One possibility is that the streaming content itself has audio problems.

Another potential cause is that the volume is set to lower levels, or that an unsupported language has been selected. Using 5.1 Surround sound on unsupported devices can also cause audio issues.

Additionally, corrupted cache data or an outdated Netflix app may be causing the problem. Bluetooth interference or Netflix servers being down for maintenance are also possible reasons for audio issues.

Fixing audio problems on Netflix is quite easy unless the servers are down for maintenance. You can fix this issue from as simple as changing the audio settings to updating the Netflix application itself.

Here, we have compiled a list of 10 fixes you can easily apply to solve the sound problem on Netflix. Let’s get straight into them:

Table of Contents

  • Play Another Content on  Netflix
  • Check Your Volume Levels
  • Check Your System Sound
  • Check the Netflix Server Status
  • Check Bluetooth Devices
  • Change Language Settings of Content
  • Change Audio Settings on Netflix
  • Use DVD-quality Audio On Your PC
  • Clear App Data
  • Update Your Netflix App

Play Another Content on  Netflix

The first thing you must do when you encounter an audio problem on Netflix is to try playing another video. Maybe the video you are watching has audio problems. Or, the videos in the entire content library may be problematic. Don’t hesitate to contact Netflix to sort out the issue.

Check Your Volume Levels

Whether using Netflix on your PC, Smart TVs, or mobile phones, you must ensure a higher volume level on your device. Maybe the volume level is set to low, and you are facing the issue. Consider checking the volume levels and setting them higher.

Moreover, if external speakers are connected, use the volume wheels or embedded sliders to increase the volume. Verify the cable connections of your speakers as well. You should also increase the volume levels from the built-in volume settings of Netflix.

Whether you use Windows or Mac, the steps to change the volume level on the Netflix player are similar. Here’s how:

  1. Start playing a video on Netflix.
  2. After your video starts playing, you will see an audio icon located in the control bar. Take your mouse cursor over the audio icon. It will show you a volume slider.
  3. Drag the slider knob to a higher level.
    netflix sound not working
  4. If you watch Netflix on a web browser, the tab running Netflix may be muted, and you may be facing the issue. Right-click over the Netflix running tab and select Unmute Site.

Check Your System Sound

You must also check if the sound problem persists only on Netflix or your entire system. Try playing a song or video on your device’s media player to see if you get sound there. If yes, there is a problem with Netflix itself. Otherwise, you may need to figure out what’s the issue with your speakers.

If your Sound is not working in Windows, you can read our comprehensive article and troubleshoot it easily.

Check the Netflix Server Status

Netflix servers may be down sometimes, and you may face an issue with the audio. Normally, when the Netflix servers are down, Netflix won’t play. But when only the audio processing of Netflix runs into a problem, you see that the video is playing but not the audio.

You can look after Netflix’s server status and know if they are down. Please wait until they are up to get your audio back.

Check Bluetooth Devices

You may not notice, but sometimes, you may have Bluetooth enabled on the device where you are watching Netflix. It may connect to Bluetooth speakers around you and throw audio out of them instead of your device. Make sure you turn off the Bluetooth before using Netflix unless you want to use it for sound output.

Change Language Settings of Content

You can select many language options while watching a video on Netflix. However, if the selected language is unavailable for that video, it may throw an error and stream the video without sound. You can easily see the available languages for a particular video in its description.

Here’s how to change the language of your video:

  1. Play a video on Netflix.
  2. Pause a video after it plays for some time.
  3. Then choose Audio & Subtitles located at top of your player screen.
  4. Click the Audio Streams drop-down and select one of the supported languages you saw in the video description.
    audio language

Change Audio Settings on Netflix

Netflix supports high-quality audio streaming with the Dolby Atmos or 5.1 surround sound feature. But there are some specifications like an Internet speed of 3Mbps and a Dolby supporting receiver required for your device to support this feature. If you are trying to use 5.1 sound features without meeting the requirements, you may not get the audio.

Follow these steps to change the audio settings:

  1. Start playing a video on Netflix and pause it after a few seconds.
  2. You will see some menu buttons after pausing the video.
  3. Select Audio & Subtitles.
  4. Click on Audio.
  5. Change the audio settings from Surround sound 5.1 to Stereo. You may also see other options depending on the device you are using. Try toggling between these options and see which one works.

Use DVD-quality Audio On Your PC

If audio settings on your PC are not configured correctly, it can interfere with the audio settings of Netflix and prevent sound from producing. We suggest you use the DVD quality sound, which works best with Netflix.

Here’s how to do it:

  1. Press Windows + R key at once to open Run.
  2. Type control in the Run text field and press Enter to open Control Panel.
  3. Navigate to Hardware and Sound > Sound.
  4. Select your active speaker under the Playback tab and click Properties.
  5. Jump to the Advanced tab and select DVD quality from the drop-down.
    dvd quality
  6. Click Apply > OK to save changes.

Clear App Data

Netflix uses cache memory to store temporary data that gets cluttered over time on your device. They can even get corrupted and create issues with the sound output. You can try clearing the app data and see if you get the audio back to the working state. But remember that clearing the app data will remove everything from your Netflix account, like sign-in information and downloads.

Follow the steps below:

On Android

You can easily clear the app data on your Android device from phone settings. Here’s how:

  1. Select and keep holding the Netflix icon.
  2. In the popup that appears. Tap the App info (🛈) symbol.
  3. Select Storage and tap Clear data option.
    Netflix-clear-app-data
  4. Confirm clearing in the next popup by tapping OK.

On iOS

If you are an iOS user, you can not clear app data as in Android devices, but they have a Reset option that will do the same for you.

  1. Open Settings on your iPhone.
  2. Scroll down to find Netflix.
  3. Inside the Netflix settings, toggle on the Reset option.
    Reset-Netflix-on-iOS

Update Your Netflix App

If you have an outdated version of Netflix on your device, it may sometimes create an audio problem. Updating Netflix will fix the errors and bugs that may be causing the audio not to respond.

Follow the steps below to update the Netflix app:

On Android

  1. Open Play Store on your phone.
  2. On the search box of Play Store, type Netflix and select it.
  3. Tap Update. If the app is already updated, you will see Open button instead of Update.
    update-netflix

On iOS

  1. Open App Store on your iPhone.
  2. Search for Netflix and select it.
  3. Tap Update button and let the update start.
    Update-Netflix-on-iOS

Note: You can also try reinstalling the Netflix application if updating did not solve the problem. Or, contacting the Netflix support team is only the option if you have everything right on your side.

fix
Deependra Pangeni
  • Twitter
  • LinkedIn

Meet Deependra Pangeni, A professional Computer Engineer who has been writing about technology for many years. He is also involved in different robotic projects and loves tinkering with circuit boards. He is always researching new ways to improve the website's user experience and make it easy for people to find the information they need. At TechNewsToday he mainly deals with how-to and fixes contents for a range of TV and TV products like remotes, cables and streaming devices. Along with the TV, he also specializes in hardware and software troubleshooting for printers and Windows. Deependra's passion for simplifying complex technical information for non-technical audiences is evident in his work and he is dedicated to producing high-quality content that is easy to understand. When he is not working, he enjoys gathering with his friends, partying and traveling. He is also an active member of the technical community groups and regularly participates in tech meetups. You can contact him at deepen@technewstoday.com

Related Posts

Vizio-TV-Sound-Not-Working

Vizio TV Sound Not Working? Here’re 10 Proven Ways to Fix It

February 26, 2023
how-to-reset-firestick-remote

How to Reset Firestick Remote

February 17, 2023
Parental-Controls-Samsung-TV

How to Setup and Unlock Parental Control on Samsung TV

February 16, 2023
how-to-turn-off-motion-smoothing

How to Turn Off Motion Smoothing on TV

February 15, 2023
How-to-Turn-Off-Voice-on-Vizio-TV

How to Turn Off Voice on Vizio TV

February 14, 2023
how-to-reset-vizio-tv

How to Reset Vizio TV? 3 Best Ways

February 13, 2023
Add A Comment

Leave A Reply Cancel Reply

Latest Posts
Best-1200W-PSU

8 Best 1200W PSUs for Extreme PC Builds in 2023

May 16, 2023
Best-1000W-PSU

10 Best 1000W PSUs in 2023

May 16, 2023
best-700w-psu

10 Best 700W PSUs for Gaming in 2023

May 14, 2023
You may also like
antimalware service executable high memory

Fix: Antimalware Service Executable High Memory

May 18, 2023
printer-printing-pink

Why is My Printer Printing Pink? 6 Ways to Fix It

May 18, 2023
how to clean usb c port

How to Clean USB-C Port Safely

May 17, 2023
Recommended
Cookie Clicker Garden Guide

Cookie Clicker Garden Guide to Unlocking Every Seed

September 26, 2021
monitor no signal

Computer Turns On But Monitor Says No Signal (9 Ways To Fix)

November 10, 2022
Facebook Twitter Pinterest
  • Home
  • About Us
  • Our Team
  • Editorial Guidelines
  • Privacy Policy
  • Affiliate Disclosure
© 2023 TechNewsToday, editor@technewstoday.com | Tech Central Pvt. Ltd.

Type above and press Enter to search. Press Esc to cancel.